• 28.8Kbps or greater Internet connection (56K recommended)
• Required Pentium-class PC running Windows 95, 98, 2000, Me, NT 4.0 or XP
• Internet Explorer 4.0 or Netscape 4.0 or higher
• Recommended: Ability to make direct outgoing TCP connections, or availability of a SOCKS server or an HTTP proxy

You must have the following listed items and features in order to receive Disclosures electronically, to print copies of the Disclosures, and to retain electronic copies of the Disclosures:

• A personal computer with monitor, keyboard and mouse (recommended) capable of accessing the Internet and sending and receiving email
• If you use Windows: Pentium-class computer; Microsoft Windows 98 Second Edition, Windows Millennium Edition, Windows NT 4.0 with Service Pack 5 or 6 (Service Pack 6 recommended), Windows 2000, Windows XP Professional or Home Edition; 64MB or more of RAM; at least 90MB of available hard-disk space
• If you use Macintosh: PowerPC® G3 processor; Mac OS X v.10.2.2-10.3; 32MB of RAM with virtual memory on (64MB recommended); 70MB of available hard-disk space
• Internet access
• One of the following Internet browsers:
  1. Microsoft Explorer version 5.0 or higher, or
  2. Netscape Navigator version 4.5 to 4.77, 6.1, or
  3. AOL version 6.0
• Adobe® Reader® version 6.0 or higher
• A valid email address
• A printer capable of printing text screens, if you wish to print copies of the Disclosures

The "Viewing Code" appears inside a red border in the center of the welcome screen.

The Viewing Code uses Adobe's Portable Document Format technology to display. If the code does not display, this is an indication that you have an older version of Adobe Reader. Please download and install the latest version of Adobe Reader.

If you have the correct version of Adobe Reader installed and the Viewing Code does not display, a hidden Adobe dialogue box may be prompting you for input. Locate the dialogue box by selecting it in your taskbar or by pressing ALT+TAB. Once it is in focus, click OK.

If the correct version of Adobe Reader is installed and a blank white box appears in place of the Viewing Code, try disabling the "View In Browser" or "Web Browser Integration" feature in your Adobe Acrobat viewer (for plug-in and standard version).

1. In the Acrobat product, choose Edit => Preferences.
2. Select 'Internet'.
3. Deselect Display PDF In Browser and then click OK.

There are several possible reasons for not receiving the email. One common cause is that an email filter (SPAM blocker) intercepted and deleted the email. Another possibility is that the email address used was typed incorrectly.

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This behavior occurs in older versions of Internet Explorer. Please upgrade to the latest version of Internet Explorer.

Yes. Simply select the Save option located in the review section. This will allow you to save the document to your computer. Then you may use your email software to attach and send the file to someone else.

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DSI has implemented the most current industry security measures to protect your data. For a detailed description of those security measures, as well as a description of DSI's handling for the nonpublic personal information of your customers, click here.

For questions regarding the disclosure or the consent forms, contact the lender. For technical issues, contact DSI's Technical Support department at (800) 649-1362.

Some mail server's misinterpret the email's MIME type and disable the links. Please contact DSI's Technical Support department at (800) 649-1362.

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No. This service is absolutely free.

Yes. In Internet Explorer 6 and above, an option exists to eliminate this from happening.

1. Open an Internet Explorer window.
2. Go to Tools => Internet Options => Advanced.
3. Uncheck the Reuse windows for launching shortcuts option.

You may have entered the code incorrectly. Be sure that you include all dashes. Also, some letters and numbers can look similar (ie, the letter 'O' and the number '0' or the letter 'I' and the number '1'). Ensure that you are using the correct character, as the code must be an exact match to download the documents.

Yes. To offer WebDocs access on your website, follow the instructions provided at www.docmagic.com/webservices/webdocs/install.jsp.

Choose the format in which you want to download the documents by selecting the relevant link in the email message. If the DocMaster application is installed on your computer, you should select "Click Here" in the first option provided. If you do not have DocMaster installed, but do have Adobe Reader installed, select "Click Here" in the second option.

Navigate to www.docmagic.com and enter the WebDocs retrieval code, provided at the bottom of the DocMail message, into the field provided for Get WebDocs.

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Depending on the speed of your Internet connection, a few minutes may be required for the documents to download completely. If you are using a dial-up ISP, the download time can take up to five minutes. Once the documents have finished downloading, the appropriate application will open and the documents will be displayed.

You will recieve a confirmation that an email was sent if mailing documents from DocMagic for Windows. If you do not recieve this email, the email address in your DocMagic user profile is incorrect. To correct your address, select Setup -> Set DocMagic Users from the DocMagic menu, select your user ID in the 'User ID' field and click the Read this User button. Modify your email as necessary and then click the Save this User button. Before sending any further emails, you will need to exit and then restart DocMagic for Windows.

Yes, particular documents from a closing package can be emailed from DocMagic for Windows ONLY.

To do so, from the DocMagic for Windows menu, select On-Line => E-Mail Selected Documents, choose the worksheet number that contains the documents that you would like to send and click OK. A list of documents in the package will display. Select the documents that are to be sent and click OK. DocMagic will now request the recipient's email address. Once entered, click OK and the selected documents will be sent.

DSI has implemented the most current industry security measures to protect customer data. For a detailed description of those security measures, as well as a description of DSI's handling for nonpublic personal information, click here.

This will occur if the wrong program (ie, Adobe Reader) is attempting to open the documents. To correct this, you must download and install DocMaster. The instructions and installation file can be found at www.docmagic.com/download/docmaster/. Select the Complete Install. Once the installation is complete, again press the link to download your documents. The documents will now open in DocMaster where they may be viewed, printed and emailed.

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The majority of printers used today will work with DocMaster. If your printer is not printing properly from DocMaster, select Options -> System Options, select the Printing tab and change 'PCL Direct (Fast)' to 'Windows Print' in the dropdown selection. Attempt to print your document again.

Click the Get WebDocs button and enter your WebDocs Code. DocMaster will automatically download and display all documents in the package.

Yes. To do so, view the document that you want to make annotations on by highlighting it in the list of documents and click the View Doc button. Next, click the Add Text button located on the document toolbar and click the document on the desired position where you would like to add text.

Yes. You can do so by dragging and dropping the documents in the document list into the order that you would like them to print. Then, select File -> Save Stacking Order from the DocMaster menu. DocMaster will recall this order for all future document sets created using the same plan. If you would like to undo a saved stacking order, use the Delete Stacking Order option in the File menu.

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This occurs when a document set has been printed, changes were then made to the worksheet and it has been reprocessed. Documents displayed in red signify modifications were made to the document as a result of changes that were made to the worksheet. To print only the modified documents (displayed in red), click the Changed button on the DocMaster toolbar.

Yes. Select Options -> System Options from the DocMaster menu. Then, select the System tab and, in the Email Client field, choose 'My email client (MAPI)'. DocMaster will then attempt to use your default email client to email the documents. If you are not using a MAPI email client, you will want to choose 'DSI SMTP Client' and have your Network or Systems Administrator complete the required fields (ie, Outgoing mail, Incoming mail). Once DocMaster has been configured, documents can be emailed by clicking the Email button on the DocMaster toolbar.

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No. If you would like to email encrypted documents via DocMaster, save and encrypt the file with a 3rd party application and then send the encrypted file as an attachment.

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Navigate to the DocMaster download page, www.docmagic.com/download/docmaster/, and click the Complete Install button. When prompted with the window's File Download dialog box, click Open. Once the download is complete, the DocMaster installation will begin. Follow the installation instructions that are displayed.

Yes. The DocMaster Scanning Module will allow you to scan images and email them anywhere. The scanned document will arrive in a standard .tif format and can be opened with any word processing program. Please contact DSI Technical Support for more information.

Yes. In the document list, select the document that you wish to print and click on the Selected button on the DocMaster toolbar. To print more than one document, hold down the 'Control' (Ctrl) key on your keyboard and select the additional documents to be printed.

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Yes. Select File -> Open PCL file from the DocMaster menu. Browse to the location of the file, highlight it and click Open. DocMaster will display the document. Click the Print button located on the document toolbar to print the selected file.

Select Options -> System Options from the DocMaster menu, select the Printing tab and uncheck the Anti-alias Image checkbox. Close and reopen DocMaster. The images will now require less memory to be displayed. In addition, changing the form fill color to black (available in System Options - Printing) will also reduce the memory requirements and increase system performance when viewing or editing documents.

The only software installation required for DocMagic Online is a Java Plug-in. DocMagic Online can be used on any computer that has Internet access. Otherwise, DocMagic Online is very similar to DocMagic for Windows.

NOTE: To print documents, the installation of DocMaster, or Adobe Reader®, is also required.

DSI has implemented the most current industry security measures to protect customer data. For a detailed description of those security measures, as well as a description of DSI's handling for nonpublic personal information, click here.

Yes. Log into www.docmagic.com with the username and password that you use to log into DocMagic Online. Select Web Services -> My Account from the menu at the top of the website. Using Account Administration, you can add, remove or update user information.

NOTE: Only users that are designated administrators will be able to access this page.

Account Administration gives account administrators the ability to add/remove users, modify/update current user profiles, modify/update passwords, add/remove user services and add/remove plans. If an account subscribes to LoanMagic, administrators may also upload a logo to be displayed in all LoanMagic reports.

Yes. When processing, check the E-mail to another location check box and fill in the email address to where you would like the documents sent. You will see this option in the Additional Delivery Options area of the processing window.

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Yes. If you do not have a web account, navigate to www.docmagic.com/webservices/login/ and select Setup New User. Then, select Existing Customer Setup and enter the requested information. To receive a Customer Authorization Code, contact the Customer Setup department at (800) 649-1362.

If your system blocks pop-up browser windows, you will need to allow pop-ups so that DocMagic OnLine can be started. Disable your pop-up blocker, or enable pop-up windows for the website www.docmagic.com.

If you are a Windows XP SP2 user, be aware that the default action of the built-in pop-up blocker will prevent DocMagic OnLine from launching. You may notice an icon, a red circle with red diagonal line, in the bottom of your Internet Explorer windows that looks like this:

This indicates a page has been blocked. You can unblock the entire DocMagic site by right-clicking the icon. When you do, a menu appears like this:

Choose "Always Allow Pop-ups from This Site...".

Click the Audit button. When the Server/Audit Messages window displays, across the top menu buttons are provided to display each of these items details. These are also available in the Tools menu after the websheet has been audited. Additionally, in the Section 32 details display, a link is provided to display state specific details if applicable.

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Provided no changes have been made to the websheet, a View Docs button is provided at the top of the websheet display that when clicked will download the documents in the previously processed format for easy viewing.

You need to have the plan code you are using MERS enabled. Contact DSI's Customer Service Department at 800-649-1362 to have the plan MERS enabled.

This means the websheet has not been audited or it has been changed since it was last audited. The Proof sheet button will become available if you audit the websheet.

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Yes. Select File - > Import -> from Loan Origination System from the menu. Then select the MISMO 2.3.1 file type, choose the file you wish to import and click the Import Now button. All closing document data will be imported into your websheet.

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You should see listed on the same page the individual(s) who have previously setup the DocMagic Online account. Contact one of the administrators listed to have them add you as an authorized user of DocMagic Online.

Yes. In Internet Explorer 6 and above, an option exists to eliminate this from happening.

1. Open an Internet Explorer window.
2. Go to Tools => Internet Options => Advanced.
3. Uncheck the Reuse windows for launching shortcuts option.

This can be resolved by registering DSI as an authorized MERS vender. For instructions,
view: Adding DSI as an authorized MERS vender.

To configure your computer and import loan data from Encompass, follow the steps here:
DocMagic Online Import - Encompass.

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